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Money Matters Caseworker

Rochdale

31,344

Contract: Full Time (36.25 hours per week) Permanent

Are you passionate about helping people overcome financial challenges and achieve greater stability in their lives?

Rochdale Boroughwide Housing is looking for an experienced and customer-focused Money Matters Caseworker to join our Tenancy Sustainability Service. In this rewarding role, you'll provide specialist welfare benefits and debt advice, helping customers maximise their income, manage financial difficulties and sustain their tenancies.

This is an opportunity to make a genuine difference to people's lives by providing practical support, expert guidance and advocacy to those facing complex financial circumstances.

What You'll Be Doing

As a Money Matters Caseworker, you'll manage a varied caseload and work directly with customers to improve their financial resilience. Your responsibilities will include:

• Providing specialist welfare benefits, debt and financial inclusion advice.
• Supporting customers to maximise income and access all available benefits and entitlements.
• Assisting with benefit claims, mandatory reconsiderations, appeals and reviews.
• Helping customers address priority debts and establish realistic repayment arrangements.
• Working proactively to prevent rent arrears, tenancy breakdown and homelessness.
• Identifying and supporting vulnerable customers with tailored interventions.
• Accessing grants and external funding to help customers with essential household needs and fuel poverty.
• Building strong relationships with key partner organisations including local authorities, the DWP, Citizens Advice, credit unions and creditors.
• Delivering financial inclusion initiatives, campaigns and projects that improve outcomes for customers.
• Maintaining accurate case records and contributing to service improvement initiatives.
• Providing advice, support and training to colleagues across the wider organisation.

What We're Looking For

We're seeking someone with a strong understanding of welfare rights, debt advice and customer support, who can confidently manage complex cases and deliver excellent outcomes.

You'll have:

• Experience providing advice and support in welfare benefits, debt, housing or a related field.
• A strong understanding of welfare benefits, debt and housing legislation.
• Experience managing a demanding caseload and prioritising effectively.
• Excellent communication and relationship-building skills.
• The ability to work with customers facing complex or challenging circumstances.
• A customer-focused approach with empathy and understanding of social issues.
• Good IT skills, including Microsoft Office and the ability to use multiple systems.
• A full driving licence and access to a vehicle for business use.

Institute of Money Advisers CertMAP qualification is desirable.

Why Join RBH?

This is a fantastic opportunity to join a dedicated team committed to helping customers achieve financial independence and maintain successful tenancies. You'll work in a supportive environment where your expertise and commitment can have a lasting impact on individuals, families and communities.

What do we have to offer you?

In addition to a competitive salary, you will benefit from:

• Mileage allowance to cover business miles
• 30 days annual leave plus bank holidays.
• Option to buy up to 5 additional days annual leave.
• An additional 5 days leave after 5 years' service.
• Pension scheme with employer contributions matched up to 8%; death in service benefit.
• Flexible smart working arrangements.
• Healthcare cashback plan, virtual GP access and subsidised gym membership.
• Employee Assistance Programme available 24/7.
• Paid volunteering days.
• Enhanced family-friendly policies.

If interested in this vacancy, we encourage you to apply as soon as possible, as we review applications as they are received, therefore we may close this vacancy earlier than advertised.

Diversity, Inclusion & Belonging

RBH is committed to creating an inclusive workplace where everyone feels valued, respected and supported. We operate a Guaranteed Interview Scheme for applicants who declare a disability and meet the minimum requirements of the role.hful, accurate and based on your own experience.

Our Vacancy

Are you passionate about helping people live independently and making a real difference in your community? We are looking for a dedicated and organised Caseworker to support customers through the Disabled Facilities Grant and home adaptations process.

This is a rewarding role where you will become the key point of contact for customers, guiding them from initial enquiry through to completed adaptations. Working closely with customers, contractors, local authorities and partner agencies, you will ensure each case is managed efficiently, professionally and with compassion.

If you enjoy building relationships, coordinating multiple priorities and supporting people to improve their quality of life, we'd love to hear from you.

What You Will Be Doing

• Managing a caseload of customers requiring home adaptations and support services.
• Visiting customers in their homes to assess needs and provide guidance throughout the grant process.
• Coordinating Disabled Facilities Grants, loans and private adaptation works from start to finish.
• Acting as the main point of contact between customers, contractors, colleagues and external partners.
• Completing and processing grant and loan applications and associated documentation.
• Maintaining accurate customer records, reports and performance data.
• Advising customers on funding options and welfare benefits available to support their needs.
• Liaising with partner organisations regarding safeguarding, wellbeing and support requirements.
• Supporting the delivery of a high-quality, customer-focused service that promotes independent living.

What you will need

• Excellent communication skills, with the ability to build trust and explain information clearly.
• Strong organisational and time management skills, with the ability to manage a busy and varied workload.
• Experience supporting customers in a professional or voluntary capacity.
• A compassionate and customer-focused approach, particularly when working with people who have disabilities or support needs.
• Good IT skills, including experience using Microsoft Office and maintaining accurate electronic records.
• The ability to work independently while also collaborating effectively with colleagues and external partners.
• An understanding of confidentiality, data protection and safeguarding responsibilities.
• A full driving licence and access to a vehicle insured for business use.
• A willingness to learn, develop and adapt to the needs of the service

This a full time, permanent role working 35 hours a week Monday-Friday covering the West Kent area. The office base is the historical Chatham Dockyards at Fitted Rigging House.

Why join us

When you join Town and Country Housing, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included and empowered.

What we offer

• Contributory pension scheme up to 10% matched contributions
• Life assurance of 4x annual salary (Terms and Conditions apply)
• 30 days annual leave in addition to bank holidays
• Two volunteer days per year
• 24/7 digital GP service and counselling helpline (including face-to-face sessions)
• Free annual eye test voucher and contribution towards glasses
• Enhanced maternity, paternity, and shared parental leave provision
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• Annual flu vaccinations

Please read before applying:

• You must have the right to work in the UK; we are unable to provide a visa sponsorship.
• We reserve the right to close this advert early if we recieve a high volume of suitable applications.
• This is a hybrid role where we expect all staff to come into their base office 2 days a week (everyday during induction which could be up to 3 months)

If this sounds like we are right for you and you'd love to be part of Town & Country Housing, we'd like to hear from you. Please apply now by submitting a CV and a short statement explaining why you're the perfect fit for this role.

As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.

The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 1 month.

Please note: this is a hybrid working role which involves working from the office in King Cross, supporting clients across the community and occasionally working from home.

In this position, you will be required to:
- Hold a caseload of 25 key clients and undertake key working sessions
- Co-produce strengths-based and outcome-focused support, safety and move-on plans with clients, engaging clients in assessment and planning of their support needs
- Assess client risk and develop risk management strategies with the client, housing provider, and other services delivering support to clients
- Work with a range of agencies to ensure clients have access to relevant statutory and non-statutory services and benefits, and accompanying clients at appointments where appropriate
- Identify and assess physical and mental health needs with clients, supporting clients to access health and care services, and helping clients improve their health and wellbeing
- Support clients to sustain their tenancy, reduce debts and maximise their income
- Support clients to identify, access and participate in internal and external activities that will enhance their quality of life e.g. such as Work, education and training opportunities, social inclusion opportunities
- Take part in organising, facilitating and delivering activities, drop-in sessions or groups in response to identified client needs or as part of a project wide programme of group work
- Report and action safeguarding concerns for children and adults at potential or actual risk of harm and neglect in line with Policies and relevant legislation

Please note: this role involves lone working

To apply for this role, you must have;
- Experience or understanding of the range of approaches appropriate to working with any of the following needs; mental or physical ill health, challenging behaviour, substance misuse, anti-social behaviour and/or offending
- Understanding of client needs assessment, onboarding into new accommodation, and move-on planning
- Knowledge of, or willingness to learn about, common health issues & the barriers to health access that people experiencing homelessness may encounter
- Knowledge of, or willingness to learn about, housing pathways and Move-on routes for people moving from housing with support to independence (hostels, Private Rented Sector, and social housing), and of access to alternative provision (e.g. Supported Housing pathways, emergency accommodation)
- Ability to use a range of personalised assessment and support planning tool and approaches, including motivational interviewing, strengths based and trauma informed support interventions, to deliver best practice initial assessments and casework to clients
- Ability to deliver successful move in and resettlement support to enable clients to settle into and manage their own tenancy
- Ability to effectively collaborate and work in partnership with a range of service providers and agencies in order to establish or improve services for clients.

Please note: work related travel expenses/milage will be reimbursed for this role

Advice Services Manager

Reporting to: Head of Contracts & Service Development

Location: Belfast

Hours: 35 hours per week (Monday to Friday)

Salary Package: - £37,672 gross p/annum

Benefits

• 4 x Annual Salary (death in service life insurance benefit)
• 8% (employer 3% + employee 5%) Pension
• Generous free cash back & healthcare scheme
• Leave 25 days annual leave plus 13 statutory days and birthday off

Duration: Permanent full time, with six-month probationary period

The Advice Services Managers will jointly lead operations and be a part of the Strategic Management Team at Advice Space to help deliver our Strategic Plan. We are looking for an excellent communicator with strong leadership skills and proven experience in operations, project and funder management, and people management, alongside a clear commitment to building and delivering high-quality advice services.

About the role

The Advice Services Manager will support Advice Space's vision by jointly leading the Advice Services Team of staff and volunteers across all its office site locations and ensuring high-quality efficient delivery of triage, helpline, advice and representation services and developing a structure for proactive learning and growth opportunity.

The role includes organising daily operations and staffing along with monitoring performance and service standards, supporting quality assurance and accreditation, managing office locations, building a learning centre (Academy) infrastructure for Advice Space, budget management, project/ funder reporting and driving improvements to maximise impact and outcomes based on client need.

Further information, a full job description and person specification is available in the Recruitment Pack below.

How to apply

Please complete the separate application form, available via clicking the APPLY icon and return it via email to:

Closing date: Noon, Monday 2nd November 2026

It is unlikely late applications received after this time/date will be accepted. You will also then be asked to submit a separate equality monitoring form.

Title: Technical Waste Assessor
Location: Merseyside
Term: Permanent
Hours: 40hours a week Monday - Friday

Benefits: Ongoing career development and progression, training development and industry courses, annual bonus, pension contributions and flexible benefits portal.

SRG are working with a leading waste management and recycling company who have a long and very successful history of supporting the UK chemical industry. They have decades of industry experience and are deeply committed to their values and their people. They invest heavily in their team, offering robust training and development opportunities to support long-term growth, success and career development. They are now looking for a Technical Assessor to join the team. In this role, you'll apply your chemistry knowledge in a practical waste environment, making technical decisions and helping ensure waste is managed safely, efficiently and compliantly. This role would suit an experienced Site Chemist looking to move into a more office-based technical position. Recent Chemistry graduates will also be considered, provided they are keen to develop within a compliance-focused role rather than a laboratory environment.

Role / Description

• Assess technical and chemical waste enquiries from customers and sales teams.
• Identify suitable disposal routes for packaged and bulk waste.
• Produce accurate quotations in line with legislation, permits and commercial requirements.
• Coordinate laboratory testing where further waste analysis is required.
• Provide technical advice to customers and internal teams on waste acceptance and disposal.
• Manage non-conformances and support waste acceptance activities within quality and safety standards.
• Build strong working relationships with third-party treatment and disposal partners.

Requirements

• HND/HNC or BSC in Chemistry or course with significant chemistry content.
• Previous experience in a Site Chemist role, with knowledge of chemical waste analysis and waste management processes, is preferred
• Must have full right to work in the UK there is no sponsorship available for this role.

SRG is the UK's number one recruitment company specialising in the scientific, engineering, clinical, pharmaceutical, food/FMCG, energy & renewables, biotech, chemical and medical device sectors.

If you would like to apply for this position, please use the link provided. Alternatively, please email a copy of your CV For more information regarding this position or any others, please call Rhi on (phone number removed).

If you have a scientific background and this position is not relevant / suitable for you, please feel free to get in touch or visit (url removed) to view our other vacancies.

As scientists ourselves, our specialist sector knowledge and our passion are second to none. It's this combination that makes us different. We're committed to providing outstanding temporary, contract and permanent career opportunities of all levels for our candidates and a comprehensive range of expert strategic recruitment services for our clients.

Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.

We are looking for a resilient and compassionate Domestic Abuse Independent Stalking Advocate & Caseworker (ISAC) to make a meaningful difference in the lives of people aged 16+ affected by domestic abuse. You will work from an empowerment-focused, trauma-informed approach, supporting effective risk management while upholding strong professional boundaries click apply for full job details

Anti-Social Behaviour Caseworker

Location: South West,Home Based, covering Devon, Somerset, North Somerset, Bristol and South Gloucestershire

Salary: £35,000.00 per annum, plus Car Allowance of £3,715 per annum

Vacancy Type: Permanent, Full Time (37.5 Hours per week)

Here at Stonewater, we are seeking an Anti-Social Behaviour (ASB) Caseworker someone to take ownership of casework from start to finish of the process ensuring our ASB Customer Commitments are understood and delivered. This is an exciting role within our Customer Experience (CX) directorate.

You ll provide customers with a customer journey that is efficient in terms of delivering resolution and next steps, showing sophisticated influencing and negotiation skills and prepare and present cases at court to an excellent standard. You ll be responsive to changing customer needs and be human by being compassionate, managing challenging conversations with customers who may be experiencing hate crime, domestic abuse, current and past trauma, complex financial issues and a range of complex experiences.

Collaboration with our partners in the Police, Local Authority, Mental Health Services; as well as our external mediation and legal services partners is essential to the success of the role.

Legal action is often a last resort in our ASB casework, and we always look to find creative solutions to resolve our cases. In the cases where legal action is deemed proportionate, you ll be required to prepare and present legal cases in court. So, experience of this is ideal. You ll also be working closely with our external legal services partners to ensure we get the right outcomes.

We will, however, be giving comprehensive training to ensure that all our ASB Caseworkers are equipped to get the best possible results for our customers. You ll also be required to travel to court hearings as part of your role as well as carry out other visits to our customers and communities when required. As part of a national team, you ll also be asked to take part in our duty processes to ensure we effectively triage our cases.

Using data and behavioural insights to propose service innovations and be an active part of delivering change, you ll be committed to developing your professional knowledge and expertise in terms of ASB in critical specialist areas and you ll build customer confidence in digital channels and demonstrate your own personal commitment to using new digital tools for delivering an excellent customer service.

The ideal candidate will have:

• Experience of managing anti-social behaviour cases.
• Experience of developing and working in partnership with external stakeholders.
• Understanding of the law and relevant legislation around managing housing, anti-social behaviour and safeguarding.
• Experience of using the Harm based approach to ASB triage.
• Experience of safeguarding and managing cases involving people who may have a range of specialist and complex needs.
• An outstanding high level of communication skills demonstrating an ability to positively influence and negotiate outcomes.
• Skills in adopting new digital solutions and innovations and experience of delivering change.
• Experience of partnership working to meet the needs of customers, complex multi-agency relationships.
• Experience of preparing complex case files for court and presenting cases in the civil or criminal courts
• Ability to effectively problem-solve and find innovative solutions for customers
• Ability to prioritise and manage a complex case load
• Experience of using mediation or conflict resolution services

Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check (if applicable), satisfactory references and possession of a valid Right to Work document.

This role may require specific qualifications, skills, knowledge, and behaviours to meet the Competence and Conduct Standard for Social Housing. If not already qualified, there may be an expectation to study towards a professional qualification.

Discover Stonewater:

Stonewater is one of the UK s largest social housing providers, driven by our purpose that everyone has a place to call home. With around 40,000 homes, we proudly serve more than 93,000 customers, providing safe, affordable homes and the services and support that help people and communities thrive.

Our mission is to make a difference to our customers and communities through quality homes and great services that reflect our social ethos. Guided by our vision to be the most trusted, inspiring and sustainable provider of affordable homes, we offer homes for rent, shared ownership and purchase, alongside specialist housing and support services, including retirement living, supported housing, domestic abuse refuges, LGBTQ+ safe spaces and young people's foyers.

Everything we do is centred on our customers. We build trusted relationships, create lasting social value and invest in homes, services and communities that enable people to live independently, realise their potential and thrive. Through innovation, collaboration and a long-term commitment to sustainability, we are helping shape stronger communities for the future.

We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix.

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Advanced Technical Materials Science Sales Associate

Salary: 45,000 - 52,000 plus commission
Hybrid Working: 3-4 Days Per Week in the Office

The Opportunity

As an Associate Materials Solutions Lead, you will work closely with the Materials Solutions Lead to secure and deliver complex, high-value materials projects, while following a defined progression route towards a Lead position.

This role combines technical materials knowledge with strong commercial awareness. You'll take ownership of medium-complexity opportunities from initial qualification through to successful completion, developing a clear understanding of customer requirements, identifying the most suitable materials solution, collaborating with technical and sourcing experts, and driving projects through to a commercial outcome.

This position is ideal for a technically qualified professional looking to bridge the gap between advanced materials expertise and commercial account delivery, while building the skills and experience needed to manage larger and more strategic projects independently.

Key Responsibilities

• Manage opportunities from start to finish, taking ownership of materials-related projects of moderate complexity through to successful completion.
  Interpret customer technical requirements and convert them into practical, deliverable materials solutions.
  Collaborate with technical, sourcing and quality teams to develop and implement the most effective solution.
  Lead commercial activities including proposal preparation, pricing discussions, negotiations and contract closure, with support on the most complex opportunities.
  Continue developing technical and commercial expertise by contributing to larger and more challenging projects.
  Support strategic and high-value materials programmes alongside senior colleagues.
  Work closely with Account Managers, providing both technical insight and commercial support to help grow customer relationships and business opportunities.

Skills & Experience

Essential

• Degree qualified in a STEM subject such as Materials Science, Engineering, Chemistry or a related technical discipline.
  Experience within technical sales, solution-based sales, applications engineering, or a commercial role within advanced materials, engineering, or a similar technical B2B environment.
  Strong commercial awareness with an understanding of pricing, profitability and negotiation, alongside a genuine interest in both the commercial and technical aspects of the materials sector.
  Ability to coordinate and work effectively with technical specialists to deliver customer-focused solutions.
  Experience supporting technically complex sales processes and understanding the persistence and pace required to bring opportunities to completion.

Desirable

• Knowledge spanning a variety of material groups, including metals, alloys, ceramics, glass, polymers and composite materials.
  Exposure to microfabrication techniques and/or materials testing and analytical processes.
  Experience using Salesforce or a similar CRM platform.
  Experience working with procurement activities or supplier sourcing.
  Previous involvement in the introduction of new systems, tools, technologies or working practices within a team environment.

Benefits

• 22 days annual leave, increasing to 25 days with length of service.
  Private healthcare funded by the company.
  Company pension scheme with employer contributions.
  Critical illness cover and life assurance.
  Company sick pay scheme.
  Employee Assistance Programme (EAP).
  Free on-site parking and complimentary refreshments.
  Regular social events and team activities throughout the year.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

MATERIALS SOLUTIONS LEAD Materials Science & Technical Sales

Location: Huntingdon, Cambridgeshire (Hybrid Working Available)
Job Type: Full Time Hybrid: 3-4 Days On-Site
Salary: 55,000 - 65,000 plus commission

About the Role

We are seeking an experienced Advanced Materials Solutions Sales Lead to manage complex, high-value opportunities from initial enquiry through to successful completion. This role combines technical expertise with commercial responsibility and is ideal for someone who enjoys working with customers, developing tailored solutions, and driving projects through to completion. This newly created position reflects continued growth and investment within the business. It does not initially involve line management responsibilities, instead focusing on building and developing a pipeline of complex opportunities. Working alongside Account Managers, who maintain ownership of customer relationships, you will take ownership of complex technical opportunities from enquiry through to commercial close. You will work closely with technical, sourcing, and quality specialists to develop innovative materials solutions and deliver exceptional customer outcomes across advanced engineering and scientific sectors.

This opportunity is best suited to a commercially focused technical sales professional with a strong materials science or engineering background. Whilst materials expertise is essential, broad experience across every material family is not. Supported by specialist technical, sourcing, and quality teams, you will focus on understanding customer requirements, developing solutions, and successfully closing complex, high-value opportunities.

Key Responsibilities

• Manage complex, high-value opportunities from qualification through to commercial close.
  Understand customer requirements and translate technical challenges into practical solutions.
  Lead proposals, pricing strategies, and commercial negotiations to secure new business.
  Coordinate technical, sourcing, and quality specialists to deliver successful outcomes.
  Provide technical and commercial expertise on specialist opportunities.
  Support strategic projects and business growth initiatives.
  Mentor and support colleagues within the wider team.
  Maintain momentum throughout longer, technically focused sales cycles.
  Deliver exceptional customer service and stakeholder engagement.

Essential

• Degree qualified in Materials Science, Engineering, Chemistry, or a related STEM discipline.
  Significant experience in technical sales, solution sales, applications engineering, or a commercial role within advanced materials, engineering, manufacturing, speciality chemicals, or a comparable technical B2B environment.
  Proven track record of managing and closing complex, high-value, technically led sales opportunities.
  Experience leading proposals, pricing strategies, commercial negotiations, and contract closure.
  Strong commercial awareness, including pricing, margin management, and negotiation.
  Experience within materials science, advanced materials, engineering, manufacturing, or related technical industries.
  Ability to lead and coordinate cross-functional teams to deliver customer solutions.
  Excellent communication, stakeholder management, and relationship-building skills.

Desirable

• Experience selling advanced materials or highly engineered products and solutions.
  Knowledge of metals, alloys, ceramics, polymers, composites, or glass.
  Experience within advanced materials, engineering, manufacturing, or scientific sectors.
  Exposure to materials testing, analysis, or microfabrication.
  Experience integrating new services, capabilities, or teams.
  Procurement, supplier management, or sourcing experience.
  Experience using Salesforce or a similar CRM system.

What We Offer

• Opportunity to work on technically challenging and commercially significant projects.
  Exposure to innovative engineering and scientific applications.
  A collaborative, supportive, and forward-thinking environment.
  Ongoing professional development and career progression opportunities.
  The chance to make a real impact within a growing specialist team.

Benefits

• 22 days annual leave, increasing to 25 days with service.
  Company-funded private healthcare.
  Company pension with employer contribution.
  Critical illness and life assurance cover.
  Company sick pay scheme.
  Employee Assistance Programme (EAP).
  Free onsite parking and complimentary refreshments.
  Regular social and team events throughout the year.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Care Supervisor Field Based

Hillingdon & Uxbridge Plus Surrounding Areas

Full time: 40 hours per week

Working pattern: Scheduled over 5 days from 7, with some weekend work required as part of the rota.

Shifts: 7am 3pm and 2pm 10pm combination

Location: Hillingdon, Uxbridge & surrounding areas

Travel: Driver with own car required

Rate plus mileage: £29k per annum plus mileage

Right to work in the UK required as unable to offer sponsorship

Blue light discount card

Take the next step in your career.

Are you an experienced Care Worker ready to progress into supervision, or an existing Care Supervisor looking for a fresh opportunity?

Comfort Care Services is seeking a proactive and compassionate Field Care Supervisor to support the delivery of high-quality domiciliary care across Hillingdon and Uxbridge. This field-based role offers the opportunity to guide care teams, support service users and help maintain excellent standards of care and compliance.

What you ll be doing

• Supporting and supervising Care Workers in the community.
• Conducting spot checks, observations, supervisions and quality audits.
• Completing care assessments, reviews and reassessments.
• Monitoring care delivery and ensuring services are provided in line with individual support plans.
• Supporting medication audits, documentation and accurate record keeping.
• Helping to maintain staff rotas and effective handovers.
• Investigating incidents, escalating safeguarding concerns and resolving issues promptly.
• Building positive relationships with service users, families, care staff and professionals.
• Supporting hands-on care and service users needs when required.

What we re looking for

• Previous experience in domiciliary, community or other relevant care services.
• An experienced Care Worker ready to progress, or an existing Care Supervisor.
• QCF/NVQ Level 3 in Health & Social Care, or Level 2 with a commitment to enrol on and complete Level 3.
• Experience of supporting, supervising or managing staff.
• A full & valid driving licence and access to your own vehicle for business use.
• The right to work in the UK.
• Good knowledge of care standards, safeguarding, health and safety, and person-centred practice.
• Strong communication, organisation, administration and time-management skills.
• The flexibility to work across community locations and meet service needs.

Working pattern

• Full-time, 40 hours per week.
• 5 days over 7, including weekend working on a rota basis.
• A combination of 7am to 3pm and 2pm to 10pm shifts.
• Flexibility is required to meet the needs of the service.

What we offer

• £29,000 per annum, plus mileage for authorised business travel.
• 28 days annual leave, inclusive of bank holidays.
• Company pension scheme.
• Company mobile phone and laptop for business use.
• Mileage paid for business travel.
• Business car insurance costs paid. (up to £150.00)
• Ongoing training, professional development and career progression opportunities.
• Blue light discount card

Equality, inclusion and safeguarding

Comfort Care Services is committed to equality, diversity and inclusion, and welcomes applications from all backgrounds. We are also committed to safeguarding and promoting the welfare of vulnerable adults. Appointment will be subject to satisfactory references and an enhanced DBS check.

Important application requirements

Applicants must have the right to work in the UK. Sponsorship is not available for this vacancy. A full valid driving licence and access to a vehicle are required due to the field-based nature of the role.

Care Supervisor Supervisor Supervisor &SocialCare